How to sign in
Logging in works the same on desktop, tablet and mobile. Your account, balance, bonuses and limits are shared across every device.
- Go to dieselwin.win and tap Log in in the top-right corner.
- Enter the email address you registered with.
- Type your password. Passwords are case sensitive, so check Caps Lock.
- If 2-step verification is on, enter the one-time code we text to your mobile.
- Tap Log in. You will land in the lobby with your balance and any active bonuses on show.
On a phone, you can also use Face ID or your fingerprint through the passkey your browser saves. Once it’s set up, signing in is a single tap.
350% up to £12,000 + 350 Free Spins
18+ · New UK customers · 10x wagering · T&Cs apply
2-step verification
A password alone is the weakest link in any account. Our 2-step verification adds a second check: a one-time code sent by SMS to the mobile number on your account.
Switching it on
- Open My account and choose Security.
- Toggle 2-step verification on.
- Confirm the code we send to your mobile.
From then on, any sign-in from a new browser or device asks for a fresh code. Codes are short-lived. If one doesn’t arrive, tap Resend. If you change your number, update it in My account first, or ask our live chat team to update it for you after a quick security check.
Keeping your account secure
A few simple habits keep your account in the right hands:
- Use a password of at least 12 characters that you don’t use on any other site.
- Never share your login details or SMS codes. Our team will never ask for your password.
- Log out when you finish on a shared or public device.
- Save your login as a passkey on your own phone, so Face ID or your fingerprint does the work.
- Keep your email address and mobile number up to date, so resets and codes always reach you.
If anything on your account looks unfamiliar, such as a deposit you don’t recognise or a changed detail, contact live chat straight away. We can freeze the account while we look into it.
Forgot password and account lock
If you can’t remember your password, tap Forgot password on the login screen and enter your email address. We send a reset link that arrives within minutes. Follow it, choose a new password and sign in as normal. The link works once and expires quickly, so request a new one if it’s been a while.
To protect your account, 5 failed login attempts trigger a 15-minute lock. You don’t need to contact us. Wait for the timer to run out, or reset your password in the meantime. If you didn’t make those attempts yourself, change your password straight away and switch on 2-step verification.
Troubleshooting
| Problem | Fix |
|---|---|
| “Incorrect email or password” | Check the email you registered with, turn off Caps Lock, or reset your password |
| Account locked | Wait 15 minutes after 5 failed attempts, or use Forgot password |
| No SMS code | Wait a moment and tap Resend; check your signal and that your number is current |
| Reset email missing | Check spam or promotions folders; request a new link after a few minutes |
| Page won’t load | Clear your browser cache, update the browser, or try another browser |
| Self-excluded or on GAMSTOP | Sign-in is blocked by design for the length of your exclusion |
Still stuck? Our 24/7 live chat replies in under 60 seconds on average, or you can email support@dieselwin.win.
Identity checks (KYC)
Before you can deposit or play, including demo games, we verify your age and identity. This is a UK requirement, not a formality. Most checks run automatically within minutes using the details you give at registration. If we can’t confirm everything electronically, we will ask you to upload a photo ID and a recent proof of address from My account.
We may also ask for proof of where your money comes from before larger withdrawals. Keeping your documents current means your cashouts reach the finish line without delay. Withdrawals are usually approved in under an hour, 24/7.
New to our casino? Register in 4 steps
Creating an account takes a couple of minutes:
- Email and password: choose a strong password you don’t use elsewhere.
- Personal details: your full name and date of birth, exactly as on your ID.
- Address and mobile: your UK address and mobile number for verification and SMS codes.
- Deposit limit: pick a daily, weekly or monthly limit before you start. You can lower it at any time.
Once your identity is confirmed, head to the cashier. A first deposit of £20 or more unlocks our welcome bonus of 350% up to £12,000 + 350 Free Spins. Opt in at the cashier, and note the 10x wagering, £5 maximum stake and 30-day window. You must be 18 or over to play. For free support with gambling, visit BeGambleAware.org or GamCare.
350% up to £12,000 + 350 Free Spins
18+ · New UK customers · 10x wagering · T&Cs apply
Quick answers
What happens if I enter the wrong password too many times?+
After 5 failed attempts your account locks for 15 minutes. Wait for the lock to clear, or use the "Forgot password" link to set a new password by email.
Do I need 2-step verification?+
It's optional, but we recommend it. Once switched on, we send a one-time code by SMS to your registered mobile each time you sign in on a new device.
Can I play before my identity is verified?+
No. UK rules require age and identity verification before you can deposit or play, including demo games. Most checks complete automatically within minutes.
