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Terms and conditions

These terms set out the agreement between you and us when you use our casino. Please read them carefully before you register, deposit or play.

Last updated: 17 October 2026.

1. Introduction and acceptance

1.1 These terms and conditions (“Terms”) govern your use of the DieselWin website at dieselwin.win, including our progressive web app, and every game and service we offer. “We”, “us” and “our” mean the operator of DieselWin. “You” means the account holder.

1.2 We operate under a gaming licence for Great Britain and are licensed and regulated for British players.

1.3 By registering an account, depositing or playing, you confirm that you have read, understood and accepted these Terms, together with our Bonus Terms, Privacy Notice and Cookie Policy. If you do not agree, please do not use our services.

2. Eligibility

2.1 You must be 18 or over to open an account and play. We will never knowingly allow anyone under 18 to gamble.

2.2 Our services are available to residents of the United Kingdom only. Your account must be registered at your genuine UK residential address.

2.3 You may hold one account only. Duplicate accounts will be closed, and any bonuses or winnings obtained through them may be withheld.

2.4 You must not open an account if you are self-excluded with us or through GAMSTOP, or if you are acting on behalf of someone else.

3. Registration and verification

3.1 Registration has four steps: email and password, personal details, address and mobile number, and your choice of deposit limit.

3.2 Before you can deposit or play any game, including demo versions, we must verify your identity and age. We usually complete these checks electronically; where we can’t, we will ask for documents such as photo ID and proof of address.

3.3 We may request further information at any time, including proof of the source of your funds, to meet our legal obligations. Until checks are complete, we may restrict deposits, play or withdrawals.

3.4 You are responsible for keeping your login details secure. You can switch on optional 2-step verification by SMS. After five failed login attempts, your account is locked for 15 minutes.

4. Deposits and withdrawals

4.1 Accepted methods are Visa Debit, Mastercard Debit, PayPal, Skrill, Neteller, Revolut, Paysafecard (deposits only), Rapid Transfer, Apple Pay (deposits) and bank transfer. All transactions are in pounds sterling (£).

4.2 Credit cards are not accepted, and cryptocurrency is not accepted on UK accounts.

4.3 The minimum deposit is £10 (£20 to qualify for a bonus). The minimum withdrawal is £10 and the maximum withdrawal is £50,000 per calendar month.

4.4 We do not charge fees for deposits or withdrawals. Withdrawal approval usually takes under one hour, 24/7. After approval, e-wallet and Rapid Transfer payments normally arrive within two hours or on the same day; debit card and bank transfer payments take one to three business days.

4.5 Withdrawals are paid to the method used to deposit wherever possible, and all payment methods must be registered in your own name.

5. Bonus terms

5.1 Welcome bonus: 350% up to £12,000 plus 350 Free Spins on your first deposit. The minimum deposit is £20, and you must opt in at the cashier. Free spins are credited 35 a day for 10 days on Big Bass Splash, valued at 10p each.

5.2 Wagering: bonus funds and free-spin winnings must be wagered 10 times before they can be withdrawn.

5.3 Maximum stake: while a bonus is active, the maximum stake is £5 per spin or round (or the lower legal limit that applies to you).

5.4 Time limit: you have 30 days from crediting to complete wagering. Any unused bonus and related winnings expire after that.

5.5 Wallet Boost: 25% up to £100 on a deposit made with PayPal, Skrill, Neteller or Revolut, once per week, with 10x wagering.

5.6 Matchday Reload: every Saturday, 50% up to £250 plus 50 Free Spins on a minimum £20 deposit, with 10x wagering.

5.7 Turbo Cashback: 10% of your weekly net live-casino losses, up to £1,000, paid as cash every Monday with no wagering.

5.8 Your cash balance is always used before bonus funds, and you may withdraw your cash balance at any time. Withdrawing forfeits any active bonus, but never your own money.

5.9 We may withhold a bonus if we find clear evidence of abuse, such as multiple accounts. We will explain our reasons and you can raise a complaint under section 9.

6. Game rules and stake limits

6.1 Each game has its own rules, paytable and return to player (RTP) figure, shown in its information panel. If a game malfunctions, all affected bets and payouts are void.

6.2 Online slot stakes are capped at £5 per spin, or £2 per spin if you are aged 18 to 24.

6.3 In line with UK rules, our slots have no autoplay, no quick-spin or turbo features, and a minimum spin time of 2.5 seconds. Feature buys are not available to GB players.

6.4 Live table limits are displayed on each table. Live blackjack runs from £1 to £5,000 per hand.

7. Safer gambling tools

7.1 You can set deposit limits, reality checks and time-outs, or self-exclude, at any time from your account or by contacting support.

7.2 Requests to reduce a limit take effect immediately. Requests to increase or remove a limit take effect after a 24-hour cooling-off period.

7.3 We support GAMSTOP, the national self-exclusion scheme. Free, confidential help is available from BeGambleAware.org and GamCare.

7.4 We may contact you, apply limits or suspend play if we have concerns about your gambling.

8. Account closure and dormant accounts

8.1 You can close your account at any time through live chat or by email. Any withdrawable balance will be returned to you.

8.2 We may suspend or close an account for breach of these Terms, fraud, or where required by law. We will tell you why unless we are legally prevented from doing so.

8.3 An account with no logins or transactions for 12 months becomes dormant. We will contact you before this happens. We do not charge dormancy fees, and your balance remains yours to withdraw.

9. Complaints and dispute resolution

9.1 If you are unhappy, please contact our support team via live chat or at support@dieselwin.win. We aim to acknowledge complaints promptly and resolve them within eight weeks.

9.2 If you are not satisfied with our final response, you may refer your complaint, free of charge, to the independent Alternative Dispute Resolution (ADR) provider named in our final response.

10. Privacy and cookies

10.1 We process your personal data in line with UK data protection law and our Privacy Notice. We use it to run your account, carry out verification, prevent fraud and meet our regulatory duties.

10.2 We use essential cookies to operate the site and, with your consent, analytics and marketing cookies. You can change your preferences at any time.

11. Changes to these terms

11.1 We may update these Terms to reflect changes in the law, our services or our business. We will notify you of material changes before they take effect, and you will be asked to accept them when you next log in.

12. Contact us

12.1 Our support team is available 24/7 by live chat, with an average first reply in under 60 seconds, and by email at support@dieselwin.win.

350% up to £12,000 + 350 Free Spins
18+ · New UK customers · 10x wagering · T&Cs apply

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18+ only. Please play responsibly.

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